9 stages, from the first conversation to a business that repeats. 5 are key milestones: if you do not beat them, nothing else counts. Each stage says how to know it is done and what to do this week.
Goal: Finding a job that several companies already pay someone to do and that is done the same way every time.
Where to start: Ask five companies which task they outsource every month and how much they pay for it.
Goal: Having done the job by hand for a customer, and them being happy with it.
Where to start: Do it by hand for three customers and time every step.
Goal: A customer paying you for the result, not for the hours.
Where to start: Set a fixed price for the next delivery instead of charging by the hour.
Goal: Having one of the customer’s figures improve thanks to you, and the customer confirming it in writing.
Where to start: Agree with the customer, before you start, which figure you will look at, and measure it at the end.
Goal: Having the process written down so that someone else on the team can do it the same way.
Where to start: Write the process down step by step and ask someone else to do the next delivery following it.
Goal: The system doing more than half of the work, at the same quality.
Where to start: Automate the step that takes you longest and measure how many hours you save per customer.
Goal: Knowing how much you make on each customer, and seeing that figure rise as you automate.
Where to start: Add up the hours and costs for each customer last month and compare them with what they pay you.
Goal: Customers renewing because the result keeps coming.
Where to start: Before each renewal, show the customer the period’s result using their own data.
Goal: A new customer being able to get started without anyone on the team having to guide them.
Where to start: Set up onboarding so the next customer can do it alone, and write down every time they have to ask you something.
Inside Madrid Ventures the path becomes your day: your AI CEO turns the stage you are at into missions for each person, and every proof you get raises your FounderSeal.